Straits Financial LLC's Response to COVID 19
The Straits Financial Family wishes the best of health to our all of our brokers, customers, and their families in this unprecedented time. Straits Financial LLC is committed to serving our brokers and clients during this pandemic. Our staff has been decentralized, but we are fully operational and here to provide the quality service to which you are accustomed.
Please include your 8 digit account number on all requests and scanned checks. This saves time and ensures a speedy turnaround for all requests.
Do you need immediate assistance?
Call our main office number for immediate assistance Monday through Friday 8am to 5pm at
Other important contact information:
Each department has a main line for you to contact for your specific needs.
| Electronic Trading
| New Accounts
Please read the following updates to our daily operations:
Check this page regularly for additional updates.
Please take note of the below request cutoff times for specific departments. We sincerely appreciate your cooperation in complying with these deadlines.
At this time we are unable to accept checks via mail or to remit customer funds via check. If you take a photo of the check, we are able to process the deposit via ACH. All customer withdrawals will only be processed via either ACH or wire payment until further notice. Please contact the Finance team for an ACH authorization form.
All account applications will need to be submitted via email (electronically) or through our online application portal. Access to our office is not guaranteed so we cannot check for paper applications in the mail. If you are a broker and your client has completed a paper application, please scan the application and send it to the Straits New Accounts team via email.
We appreciate your business and your understanding of some of the temporary changes during this trying period.