Although Straits strives to provide you with the latest technology and highly robust trading platforms, periods of system outages or slow performance may occur. These occurrences may be out of Straits’ control and require you to place orders through alternative means. Should you experience technical issues, please contact Electronic Trading Solutions to report the problem and enter orders through our order desk until it is remedied. Electronic Trading Solutions may be reached at +1 312.670.2822 for questions.