Fraud and Scam Alerts: Protecting Clients

Established in 2010, Straits Financial Group (“SFG”) is headquartered in Singapore and serves as the financial services arm of the CWT Group, a global leading provider of integrated logistics and financial services. We have established a global footprint through our presence in the United States, Indonesia, and Singapore and will continue to expand into key financial and commodity markets. We are committed to prioritizing our clients’ interests by protecting them from fraud and upholding the highest standards of compliance and trust.

Our entities, including Straits Financial Services Pte Ltd (“SFSPL”), Straits Millennium Pte Ltd (“SMPL”), Straits Financial LLC (“SFLLC”), Straits Futures Indonesia (“SFI”), and Straits Financial Indonesia (“SFID”) operate under the supervision of the relevant authorities in their respective jurisdictions.

Regulators and Licenses

As part of Straits Financial Group (“SFG”), Straits Financial Services Pte Ltd (“SFSPL”) holds a Capital Markets Services (CMS) License issued by the Monetary Authority of Singapore (MAS).
Straits Millennium Pte Ltd (“SMPL”) holds a Major Payment Institution License issued by the Monetary Authority of Singapore (MAS), allowing it to provide regulated payment services under the Payment Services Act 2019.
Straits Financial LLC holds licenses and registrations as a Futures Commission Merchant (FCM), Swaps Firm, and Forex Firm with the Commodity Futures Trading Commission (CFTC), and is a member of the National Futures Association (NFA).
PT Straits Futures Indonesia (“SFI”) is a company registered in the Republic of Indonesia. SFI is fully licensed and regulated by BAPPEBTI and is a Futures Broker Member of the Jakarta Futures Exchange (“JFX”) as well as a Broker Clearing Member of the Indonesia Derivatives Clearing House (“KBI”).
PT Straits Financial Indonesia (“SFID”) operates in collaboration with its licensed partner, PT Asia Commodity Marketplace, which is regulated by the Commodity Futures Trading Regulatory Agency (BAPPEBTI) under the Government of the Republic of Indonesia.

Fraudulent Activities and Unauthorized Representations

Despite the regulatory safeguards in place, clients are reminded to exercise constant vigilance against fraudulent schemes and impersonation attempts. Unauthorized parties may misuse the Straits Financial name, logo, or other intellectual property for the purpose of soliciting investments or obtaining confidential information.

Such fraudulent activities may include, but are not limited to:

Impersonation occurs through the creation of unauthorized websites, emails, or social media accounts purporting to represent the Company.
Dissemination of misleading promotions that falsely promise “guaranteed” or “risk-free” investment returns.
Phishing attempts involve fraudulent communications designed to obtain account credentials, initiate fund transfers, or secure other sensitive personal or financial information.
Unauthorized withdrawal requests or instructions issued via official channels.

How to Protect Yourself from Scams and Fraud

Straits Financial strongly advises all clients and stakeholders to remain vigilant and to adopt prudent practices when engaging in financial and investment matters. Fraudulent activity often relies on misrepresentation, false assurances, and misuse of trusted brands.

The following principles are recommended as part of sound personal and corporate risk management:

Authenticate the Source

Ensure that all communications, whether by email, telephone, or digital platform, originate from official and verifiable channels.

Safeguard Confidential Information

Do not disclose personal identifiers, account credentials, or financial details to unknown or unverified parties.

Reject Unrealistic Promises

Be cautious of any representation offering “guaranteed,” “risk-free,” or unusually high returns, as such claims are indicative of fraudulent schemes.

Utilize Secure and Official Platforms

Conduct transactions and exchanges only via official platforms.

Maintain Awareness

Stay informed about common fraud typologies and remain alert to evolving scam techniques.

Report Suspected Fraud

Promptly notify Straits Financial and/or the relevant regulatory authority if you encounter communications or activities that appear suspicious or unauthorized.

Official Communication Channels

To avoid Straits Financial Group-related fraud or scam, Straits Financial Group communicates only through the following channels:

Straits Financial shall not be responsible for any loss or damage suffered by any person who deals with unauthorized parties misrepresenting themselves as being associated with Straits Financial. Clients are strongly advised to remain vigilant, verify all communications, and rely only on Straits Financial Group’s official channels.

Straits Financial Group Fraud or Scam Reporting

Tel: +65 6672 9669

Fax: +65 6672 9670

Learn more about our Important Notices and Disclaimer.